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Welcome to our Contact Us page! If you have any questions, suggestions, or inquiries, feel free to reach out to us. Whether you're looking for product information, after-sales support, or partnership opportunities, we're here to assist you. Please fill out the form below, and our team will get back to you as soon as possible. We look forward to connecting with you!

    Most asked questions

    • How can I change the product price to my local currency?

      Operate in PC: Click Language & Currency Button (default set as English ($USD)) on top right and choose the currency you prefer to view. Operate on Mobile: Click Language & Currency Button (an Earth sgin) on top right and choose the currency you prefer to view.

    • Which currency is more favorable for the price?

      We offers the exchange rate for supported currencies through our FX partners instand of the real-time exchange rate for order payment with non-USD currencies, so that you could see your local currency before you pay for it. We recommend you to pay for the order with USD.

    • What currency will be made if a refund is requested?

      Upon refund, it will be issued in your selected currency to your original account of the payment.

    • How can I use Bombusbee Points?

      1 Bombusbee Points = 0.01 usd You can use the points on any items available. Please don't only use points/coupons to pay for any items. You need to pay at least 1usd for each payment.

    • How is Bombusbee Points collected?

      You can collect Bombusbee points by complete orders and review products. Collect rate: 100% of the order price (including shipping fee) 10 points for each review and reply to review Example: For an order of $100 + $20 shipping fee, you will earn 120 bombusbee points For a review published, you will earn 10 points. For a review replied, you will earn 10 points. *Please do not spam or advertise on reviews, we keep the right to delete the comment or close your account for the spam.

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    $10 usd for order over $200
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